Have you ever had that feeling where you know something isn’t quite right, but you can’t put your finger on it? As hard as you try—as long as you look—it just won’t come to you?
Yeah? Me too.
It’s the worst: wasted time, wasted energy, and wasted effort.
I’m going to let you in on a secret: at Visual Logic, we specialize in getting teams unstuck. We help you see things through a unique, user-centered lens, and often times, that shift in focus makes all the difference.
Over the years, we’ve experienced many situations where this clarity has had a profound impact on businesses and their customers. In our own reflection, we’ve identified some common trouble areas for teams:
- Not knowing the current state of their product.
- Listening to every opinion, rather than the ones from your core customer.
- Understanding the value of UX, but needing something tangible to sell inside their organization.
- Paralyzed by feature requests.
- Lack of priority because decisions are made based on gut feelings, rather than qualitative and quantitative data.
- A mismatch between brand values and outputs (like website, voice, etc.), which causes confusion for users.
- The curse of knowledge, assuming that if you understand it, your customers will too.
The problem is, sometimes when you’re stuck, you don’t know where to start. For those days, call us and we’ll talk you through it. For those projects, we’ve put together four service bundles that may help you (quickly) find your way.
UX Audit: Get expert insight on your product’s user experience. $7,000
There’s a quote from James Baldwin that’s often paraphrased: “Know from whence you came. If you know whence you came, there are absolutely no limitations to where you can go.”
Basically, we want to help you know where your product is right now. Once we have a baseline, we can provide expert insight and recommendations. Then the world is your oyster. Really.
Test Your System: Hear what your customers have to say about your product. $12,000
When you’re trying to figure out your next move, one of the best things you can do is step back and listen to your customers.
I know, it’s kind of like when you’re told to stop and enjoy the scenery on a twelve-mile run. Nobody has time for that.
But we can help you put that feedback to work by providing metrics that show where you stack up against the competition, and understanding in which direction makes sense for your customers.
Digital Refresh: This change may be exactly what you need to reach new customers. $27,000
We all need a wardrobe update at some point. Why? We want to feel relevant, confident, and inspired.
Your brand is no different. We aren’t talking about changing the underlying values your company was built on, we’re talking about enhancing them.
Lean UX Design: Looking for a fast-paced UX win for your product? Starting at $35,000
Not everyone can afford a large UX overhaul, but we are in the camp of “some is better than none.” Every time you make something easier for your user, you make it harder for them to give up your product.
Our process is condensed into a 4-6 week time frame, which means your users could see results in as little as two months.
We told you it was fast-paced.
Please feel free to contact me directly at firstname.lastname@example.org with any questions. We can’t wait to learn more about your product and customers.
Want a better UX in 10 minutes?
Watch this three part series that will help you understand what makes a product or service useful, usable, and desirable.